s21

We would like to inform you that the server hosting your service will be migrated today to upgraded hardware. This migration is part of our ongoing infrastructure improvements to deliver:

• Increased reliability
• Improved performance
• Enhanced capacity for future growth

Some brief service interruptions may occur during the migration, but we will work to keep any downtime to a minimum.

The migration will result in a change of IP address, this won’t affect most customers, however if you use the IP address to connect, then we recommend that you use the hostname instead (s21.myradiostream.com). If your broadcast software only supports IP input then the new IP will be available in the user area once the migration is complete.

Thank you for your understanding as we carry out these important improvements.

One of our providers is currently experiencing a major outage which is affecting some customers. They are currently working on the issue and we hope to see service back to normal shortly.

UPATE: Services are now back online and functioning correctly. If you still have any problems with your server then contact the support desk.

The issue was caused by an error that occurred during network upgrades.

Thank you for your patience.

One of our network providers has experienced some intermittent issues which have affected connectivity to a small number of servers. We expect service to be back to normal shortly.

Servers affected: s9 s16 s18 s21 s22

Thank you for your patience.

One of our network providers is currently experiencing a network outage. They are aware of the situation and working to get the problem resolved. We expect service to be back to normal shortly.

Thank you for your patience.

UPDATE: The issue seems to be resolved and all servers are responding again, but as with any outage you may experience some buffering for a little longer while the network stabilizes. Thank you for your patience and understanding.

Our network provider in Europe is currently looking into a network issue that’s currently causing buffering for some customers and may be affecting your service. They are aware of the issue and hope to have service back to normal shortly.

There is no need to open a support ticket as we are currently waiting for the network provider to fix the issue.

One of our network providers is currently experiencing a major network outage which appears to be affecting all servers based in Europe.

They are currently working hard to get service back online asap.

UPDATE (9:20AM GMT): The ETA is currently 30 minutes so service should be back up by around 10AM GMT.

UPDATE (9:34AM GMT): Servers are starting to come back online

UPDATE: (9:38AM GMT): All servers appear to be back online now. You may experience some buffering for a short period while the network settles down but it looks like the issue us now fully resolved.

Thank you for your patience.

SHOUTcast has been updated on s21. Please restart your server to complete the update.