s30

We are currently investigating an issue with s30 and will update you shortly. Thank you for your patience.

Due to an incident at one of our datacentres, some servers are currently down. We are working to get services back to normal as soon as we can. Thank you for your patience and understanding.

We are currently experiencing a network issue with some of our USA based servers. The network provider is aware of the problem and working on it.

We expect to have service back to normal shortly.

UPDATE: All sffecte servers are back online and functioning correctly. If you still have problems then please open a support ticket.

Thank you for your patience.

We are currently experiencing an outage that’s affecting a small number of servers: s30, s35, s36, s37.

Our network provider is working to resolve the issue asap.

Thank you for your patience,

UPDATE: The outage is due to a fibre cut, the fibre crew are currently working on fixing it.

We are aware that a routing issue outside of our networks is causing slowness on some servers.

Due to the nature of the internet, most connections travel through multiple third party networks and when one of them experiences high traffic or some other problem then it can affect services.

We are monitoring the situation and have contacted our network providers to see if they can work with the third party at fault.

Please note that if you need to get back online right away then you can click the [Change] button next to your Server Address/Host and change to a different server. European servers are not affected.

We are currently experiencing a network issue which is affecting your service. We hope to have service back to normal shortly.

Thank you for your patience.

Update: resolved

We are currently experiencing a network issue which is affecting the following servers:

s30 [RESOLVED]
s35 [RESOLVED]
s36 [RESOLVED]
s37 [RESOLVED]

Our network provider is currently working to resume service as soon as possible. There is no need to open a support ticket to report this.

Thank you for your patience.

SHOUTcast has been updated on s30. Please restart your server to complete the update.

Due to issues with the existing s30 server, we have decided to replace the hardware. This has resulted in a change of IP.

The change will not affect the majority of clients as the server address will update shortly, however if you do stream using the IP rather than Host then you will need to update your settings.

The old IP address (198.255.100.162) will no longer be supported, if you stream using the IP then please change it to 69.30.218.190 in your encoder settings and links.

If you have s30.myradiostream.com as the address in your encoder software then you don’t need to make any changes.

Due to faulty hardware, the server S30 is due to be replaced in the next 2 days or so. This will mean a change of IP address.

The change won’t affect the majority of customers, but if you do stream using the IP Address (198.255.100.162) rather than the Hostname (s30.myradiostream.com) then you will need to update your settings.

Once we have the new IP, an update will be posted here.