One of our providers is currently experiencing a major outage which is affecting some customers. They are currently working on the issue and we hope to see service back to normal shortly.
UPATE: Services are now back online and functioning correctly. If you still have any problems with your server then contact the support desk.
The issue was caused by an error that occurred during network upgrades.
Thank you for your patience.
One of our network providers is currently experiencing a network outage. They are aware of the situation and working to get the problem resolved. We expect service to be back to normal shortly.
Thank you for your patience.
UPDATE: The issue seems to be resolved and all servers are responding again, but as with any outage you may experience some buffering for a little longer while the network stabilizes. Thank you for your patience and understanding.
Our network provider in Europe is currently looking into a network issue that’s currently causing buffering for some customers and may be affecting your service. They are aware of the issue and hope to have service back to normal shortly.
There is no need to open a support ticket as we are currently waiting for the network provider to fix the issue.
One of our network providers is currently experiencing a major network outage which appears to be affecting all servers based in Europe.
They are currently working hard to get service back online asap.
UPDATE (9:20AM GMT): The ETA is currently 30 minutes so service should be back up by around 10AM GMT.
UPDATE (9:34AM GMT): Servers are starting to come back online
UPDATE: (9:38AM GMT): All servers appear to be back online now. You may experience some buffering for a short period while the network settles down but it looks like the issue us now fully resolved.
Thank you for your patience.
SHOUTcast has been updated on s33. Please restart your server to complete the update.
The hard drive has been replaced and the system reinstalled. Your server will come back online in the next 15 minutes, if it doesn’t then please start it via your user area.
The server s33 experienced a crash earlier and the technicians have identified a hard drive fault. We are working on getting the issue resolved, this may require a replacement and reinstall.
Apologies for any inconvenience caused, we will post updates as they arrive.
If you are affected by this and need to get your stream back up asap then you can change to a different server by logging in at myradiostream.com and clicking ‘Change’ next to your server address.
Due to the server becoming unresponsive, it has been rebooted. Streams should come back online in 15-20 minutes.
Apologies for any inconvenience caused.
A fault was detected by our automatic monitoring system at 15:24 and after investigation we have found that the hard disk has failed.
The disk will be replaced as soon as possible, this may take several hours.
If you are affected then your server will come back up automatically when the work is complete.
If you can’t wait until the server is fixed then you can change to a different server. Please note that this will issue you with a new address and port and you will need to reconfigure your streaming software as well as any links or listings on directories such as tunein. We recommend waiting for the server to come back online, changing your server should be a last resort.
Apologies for any inconvenience caused.
UPDATE: Having reinstalled the server, it is now working as normal and hard disk replacement has been cancelled.
In the last hour, one of our service providers experienced an outage which affected our DNS servers. The issue is now resolved and we don’t expect any more problems.
Apologies for any inconvenience caused and thank you for your patience.