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Due to an issue with the hard disk, a server crash is imminent so in order to avoid unnecessary interruption to your service we have decided to replace the HD.

This will be done at some point today and will result in around 30 minutes of downtime.

The control panel functions (start, stop, restart) will also be disabled temporarily until the replacement is complete. If you need to restart your server then please open a support ticket.

This work is now complete, service is back to normal.

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We are aware of an issue affecting s23. Data centre staff are currently working to fix the server and restore service back to normal.

If you need to get back online asap then you can click the [Change] button next to the server address while logged in. This will issue you with a new server address and port.

We hope to have service back to normal asap. Thank you for your patience.

Thank you for your patience, a hard drive replacement was required and service is now back. Please allow a few minutes for your stream to start back up. If you still have problems then please open a support ticket.

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UPDATE:

The hard drive has now been replaced and the server reinstalled. All services are now back to normal, apologies for the inconvenience caused and thank you for your understanding.

(more…)

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Due to issues with s10, we have reinstalled the server. All streams should now be back online, if you still have problems then please open a support ticket.

Thank you for your patience.

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The hard drive has been replaced and the system reinstalled. Your server will come back online in the next 15 minutes, if it doesn’t then please start it via your user area.

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The server s33 experienced a crash earlier and the technicians have identified a hard drive fault. We are working on getting the issue resolved, this may require a replacement and reinstall.

Apologies for any inconvenience caused, we will post updates as they arrive.

If you are affected by this and need to get your stream back up asap then you can change to a different server by logging in at myradiostream.com and clicking ‘Change’ next to your server address.

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The faulty hard drive has now been replaced and services are back to normal. Thank you for your patience.

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Due to issues with the existing s30 server, we have decided to replace the hardware. This has resulted in a change of IP.

The change will not affect the majority of clients as the server address will update shortly, however if you do stream using the IP rather than Host then you will need to update your settings.

The old IP address (198.255.100.162) will no longer be supported, if you stream using the IP then please change it to 69.30.218.190 in your encoder settings and links.

If you have s30.myradiostream.com as the address in your encoder software then you don’t need to make any changes.

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It appears that the OS reinstall hasn’t fixed the original problem that we were experiencing with s16 so a hard drive replacement has been arranged.

We don’t yet have an ETA but will keep clients updated here.

If you need to get your stream back online immediately then you can change your server by logging in at myradiostream.com and clicking the Change button next to your server address. Once s16 is back online you are welcome to open a support ticket to request to be changed back.

Apologies for the inconvenience caused.