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  • 10 Jun 2019
  • 10:48 pm
  • Network outage affecting some servers

We are currently experiencing an outage that’s affecting a small number of servers: s30, s35, s36, s37.

Our network provider is working to resolve the issue asap.

Thank you for your patience,

UPDATE: The outage is due to a fibre cut, the fibre crew are currently working on fixing it.


  • 3 May 2019
  • 3:27 pm
  • Icecast 2.4 now available

Icecast is now available to Webcaster Plus users!

Due to popular demand, we have added Icecast as an option for all Webcaster Plus users. You can log in and change over to Icecast, which is in the Server Type list under Server Settings. There is no extra charge and you can switch back to Shoutcast at any time, your server address and port will not be affected so the changes are reversible if you change your mind.

There are several different Icecast modes, including Standard, AutoDJ Switching and Shoutcast compatible. For more information on the different Icecast modes, see the article at https://myradiostream.com/get-started/guides/?/126/Icecast-V24.html

We have also configured Icecast to support secure SSL/TLS streaming as standard.

Other improvements

We have also been working on some minor improvements to the control panel.

Listener History

The country list has been tweaked:
Countries are now ordered by listening hour
Countries with no tuneins are omitted from the list.

Log Downloads

You can now download your full W3C server logs from the past 6 months.

Go to Listener History page, click the Countries dropdown and a Download link is at the bottom of the country list.


  • 30 Apr 2019
  • 10:29 am
  • Server reinstall – s34

We are reinstalling s34 due to an issue with the OS. This will result in approx. 30 minutes of downtime. Thank you for your patience.


  • 25 Apr 2019
  • 4:13 pm
  • Server reboot s38

In order to complete an update, a reboot is required. We expect around 10-15 minutes of downtime.

Thank you for your patience.

UPDATE: Reboot complete


  • 25 Apr 2019
  • 3:49 pm
  • Server reboot s34

In order to complete an update, a reboot is required. We expect around 10-15 minutes of downtime.

Thank you for your patience,

UPDATE: Reboot complete


  • 25 Apr 2019
  • 3:41 pm
  • Server reboot s13

In order to complete an update, a reboot is required. We expect around 10-15 minutes of downtime.

Thank you for your patience.

UPDATE: Reboot complete, downtime was less than expected.


  • 25 Apr 2019
  • 1:58 pm
  • Server reboot s3

Due to a fault on s3 which is causing server restarts to fail, it requires a reboot. We hope for service to be back up in the next 10-15 minutes.

UPDATE:

After a reboot attempt, the server failed to come back online. A technician is currently checking the server for faults.

We may need to reinstall the server, but this is a worst case scenario – if this happens then it may take up to 45-60 minutes for service to be back to normal.

Thank you for your patience.

UPDATE:

The motherboard has been replaced and the server is now back online. No reinstallation was required.


  • 18 Apr 2019
  • 8:52 pm
  • SHOUTcast 2.6 now available

We have now added SHOUTcast 2.6 as an option in the user area. We recommend using this version if you have a ‘new style’ authhash.

If you need to update from 2.5 then log into the user area and scroll down to Server Settings > Server Type. You will now see the option for SHOUTcast 2.6.

We have decided not to automatically force the update for all customers as many are still using the old style of Authhash to get listed on the SHOUTcast YP.

Unsure which version to use?

If you are not listed on the SHOUTcast YP then you can use an version.

If you have an old style Authhash, which is a string of letters and numbers only (e.g gM7nnd9TFjP94yE7EdJr), then use V2.5

If you have a new style Authhash, which contains dashes along with letters and numbers (e.g hNw3RgDg-W66u-pm8S-YAh7-aHGs8JWCBg4V), then use V2.6

Note: The authhashes above are randomly generated and will not work. They are intended only as examples to show the difference between the new and old formats.


  • 6 Dec 2018
  • 4:22 pm
  • Website slowness

We are currently experiencing slowness on the website, this is being investigated and we expect the issue to resolved shortly.

Thank you for your patience.


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